CRAWFORD & CARRUTHERS INC.

BOUTIQUE BEACH RESORT MANAGER / COUPLE – MOZAMBIQUE

Crawford & Carruthers Inc. is searching for a Manager or a Couple to manager a Boutique Size

Beach property in Mozambique, Vilanculos.

• The successful candidate should have strong Food & Beverage background.
• Portuguese and English very important or another European language
• This position could be suitable for a couple or a single candidate.
• The manager should be an energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience.
• 10 years hospitality experience essential

SKILLS REQUIRED

• Strong F&B (Chef) experience, essential,
• Passionate, Dedicated, Natural leaders, mentors and trainers,
• Strong administrators with good work ethic,
• Good hosting skills,
• Detail orientated
• Operating in a remote wildlife environment is highly recommended.
• Overall management of day-to-day operations of a successful lodge (F&B, Admin,  Housekeeping, Security & Grounds, Maintenance)

MINIMUM QUALIFICATION & EXPERIENCE

• Recognized qualifications with relevant experience essential for work permits if not Mozambican Nationals.
• Previous management experience in an operation with more than 14 beds.

JOB FUNCTIONS AND KEY OUTPUT

Managerial:

• Assist to ensure the lodge and brand is taken to the next level of service standards.
• Over sea the operations of the kitchen and chef.
• Overall responsibility for creating an environment of learning and development of individuals.

Financial:

• Responsible for operational strategizing.
• Assist in Capex structuring, planning, and implementing, project managing of Capex and financial projects where needed.
• Overall creative cost control and saving initiatives to stay within budget in collaboration with the Lodge Accountant.

Operational:

• Take charge of the overall Day to Day Management of the lodge.
• Daily meeting with Heads of Department to discuss the daily plan.
• Work closely with the Lodge Maintenance team to oversee and implement all maintenance
• Upkeep of Best Operation Practices (BOPs), styling guides and daily communication with

   operations managers on guest & service details.

If you have the necessary experience and knowledge, please send your application to our recruiters.

Crawford & Carruthers Inc.

Director of Engineering – Maldives

Crawford & Carruthers Inc. is searching for a Director of Engineering for our client in the Maldives.

Minimum Requirements:

• 5 year(s): Experience in hotel engineering/maintenance
• 3-5 years: Must have 5 years maintenance experience and 3 years supervisory experience.

Job Functions:

• Coach, lead, and inspire engineering team by training and setting clear goals and objectives.
• Supervise maintenance operations for the facility to include but not limited to: refrigeration, heating, plumbing, HVAC, kitchen and laundry equipment, emergency systems, electrical systems, painting and finish work, dry wall, etc.
• Conducts inventory, purchasing and maintains department checkbook to ensure budgetary and forecast guidelines are met.
• Update and maintain engineering policies, procedures, work orders, projects, upgrades & repairs and ensure compliance with the hotel standards.
• Monitor vendors to ensure quality, delivery, warranties, exchanges, upgrades, etc. are consistently utilized.
• Maintain, oversee and track results of the preventive maintenance programs for guest rooms, meeting rooms, public areas, back of house areas and all equipment.
• Ensure a 24/7 coverage including on-call status and act as Manager on Duty when scheduled
• Obtain competitive bids for all supplies and work orders and preventative maintenance programs on an annual basis or as needed.
• Completes projects as determined by the General Manager and dotted line reporting to Corporate Director of Engineering.
•  

Prerequisites:

• Prior experience as an Assistant Chief or Chief Engineer/Director of Engineering in a full-service hotel.
• Displays a professional sense of urgency when communicating and interacting with guests, co-workers and the public in a way that exceeds the guest’s needs. Identifies opportunities to improve and deliver additional value to the guest’s experience.
• Possesses sharp ability for attention to detail (able to quickly identify variances in standards), working efficiently and flexibly. Ability to multi-task and be highly organized while working under pressure.
• Strong budgetary, projections, and cost control skills.
• Must have developed the following communication skills: ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from management, customers and clients

Crawford & Carruthers Inc.

GENERAL MANAGER - MALDIVES

Crawford & Carruthers is searching for a GM to run the day-to-day operations of a 5* Luxury Resort in the Maldives.

The perfect candidate should have 3 years’ experience in a large inventory multi restaurant resort properties and must have experience in managing large scale operations with 500 staff members and 700 guests.

Management of remote island property is essential and if you speak additional languages that would be favorable.

Candidates who are currently a GM are invited to apply.

• 3-5 years working in a leadership/management capacity, good business sense and the    

ability to motivate and lead a team.

Skills, Abilities and Competencies

Committed to ensuring customer satisfaction. You must do whatever it takes to keep customers happy and create repeat business

Excellent communication skills both orally and writing.

Good computer skills and familiar with software applications that are used within the industry.

Enthusiastic about their jobs and strive to do the best work possible reporting to Group General Manager

As Resort GM you are responsible for all day-to-day and operational aspects of the resort, leading dynamic team to maximize financial performance, guest satisfaction, and employee development/satisfaction within established quality standards.

                                                                                                                               www.crawford-carruthers.com

CRAWFORD & CARRUTHERS INC.

                                                             MAINTENANCE MANAGER - CENTRAL AMERICA

Crawford & Carruthers Inc. is searching for a maintenance manager to oversee the technical maintenance team on a Luxury Island Resort off the Panama Coast.

The successful candidate must be a fluent Spanish speaker and must be able to work under pressure, and still operate effectively.

The maintenance manager must be self-motivated and willing to share information and teach others.

All maintenance on the property falls within this scope - electrical systems, plumbing, mechanics, LPG, Kitchen Equipment (Hot and Cold), Equipment for general use for Resort operations

REQUIREMENTS AND QUALIFICATION:

• Minimum experience of 10 years in maintenance activity charges of commercial facilities, related to electrical systems, plumbing, mechanics, LPG, Kitchen Equipment (Hot and Cold), Equipment for general use for Resort operations.
• Level of University Study Bachelor's or Master's Degrees (Preferable Engineering Profession)
• Willingness to reside on an island.
• Be proactive and have leadership.
• Ability to teamwork
• Spanish Fluent - Basic level of English.
• Use of technological tools such as: Microsoft Office, etc.
• Must be in good health and good physical condition
• Driver's license type D minimum.

KEY OUTPUTS AND JOB FUNCTION:

• Management and supervision of personnel
• General maintenance applied in luxury resorts and luxury residences.
• Medium and low voltage systems, electrical distribution systems, plumbing systems and communication systems.
• Photovoltaic systems (Solar Panels, Inverters and Batteries)
• Advanced in ventilation systems, water heaters and air conditioners
• Wastewater System.
• LPG system
• Maintenance of industrial kitchen and laundry equipment.
• Skills in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finishing skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Show strong knowledge and skills in the safe use of hand and power tools and other materials necessary to perform repair and maintenance tasks
• Pool maintenance (pumps).
• Local and foreign purchases and inventory control.
• Willingness to do field work.
• Show above average engineering operations skills

If you possess the necessary experience and qualification, please send your CV to our recruiters.

www.crawford-carruthers.com

www.crawford-carruthers.com

CRAWFORD & CARRUTHERS INC.

LODGE MANAGER / LODGE MANAGEMENT COUPLE – ZAMBIA

Crawford & Carruthers Inc. is searching for a Lodge Manager or a Couple to manager a Boutique Size

5* Luxury Lodge in Zambia in a premier Wildlife area.

The successful candidate should have strong Food & Beverage background with perhaps chef experience.

This position could be suitable for a couple or a single candidate.

The Lodge manager should be an energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience.

SKILLS REQUIRED

• Strong F&B (Chef) experience, essential,
• Passionate, Dedicated, Natural leaders, mentors and trainers,
• Strong administrators with good work ethic,
• Good hosting skills,
• Detail orientated
• Be able to deal with high level, multi-cultural and multi-generational guests to ensure guest expectations are always exceeded. Experienced and sensitive in dealing with any guest complaints or special requirements.
• Of sober habit.
• Guiding experience not required but an understanding of operating in a remote wildlife environment is highly recommended.
• Overall management of day-to-day operations of a successful lodge (F&B, Admin,  Housekeeping, Security & Grounds, Maintenance) with support from strong ops team at nearby HQ.

MINIMUM QUALIFICATION & EXPERIENCE

• Recognized qualifications with relevant experience essential for work permits if not Zambian Nationals.
• 5 Years’ Experience in the Food & Beverage Industry with specific experience as Chef.
• Safari Lodge management experience.
• Previous management experience in an operation with more than 14 beds.

JOB FUNCTIONS AND KEY OUTPUT

Managerial:

• Assist to ensure the lodge and brand is taken to the next level of service standards.
• Over sea the operations of the kitchen and chef.
• Overall responsibility for creating an environment of learning and development of individuals.

Financial:

• Responsible for operational strategizing.
• Assist in Capex structuring, planning, and implementing, project managing of Capex and financial projects where needed.
• Overall creative cost control and saving initiatives to stay within budget in collaboration with the Lodge Accountant.

Operational:

• Take charge of the overall Day to Day Management of the lodge.
• Daily meeting with Heads of Department to discuss the daily plan.
• Work closely with the Lodge Maintenance team to oversee and implement all maintenance
• Upkeep of Best Operation Practices (BOPs), styling guides and daily communication with

            operations managers on guest & service details.

If you have the necessary experience and knowledge, please send your application to our recruiters.

www.crawford-carruthers.com

CRAWFORD & CARRUTHERS INC.

EXECUTIVE CHEF - BOTSWANA

Crawford & Carruthers Inc. is searching for a senior level Executive Chef to oversee the kitchen for one of the Luxury Safari Lodges in the Okavango Delta.

The role is to support and training on all chefs, assist with special dietaries and ensure standards are always maintained.

The successful candidate should enjoy working independently and have experience in working in luxury lodges or villas in other African settings.

MINIMUM QUALIFICATION AND EXPERIENCE:

* Experience in the service industry in 5-star establishments

* At least 5+ years relevant experience as an Executive Chef

* Need to have a degree or diploma

KEY OUTPUTS AND JOB FUNCTION:

Administration

* Responsibility to manage cost management

* All ordering and purchasing (keeping in mind the remote locations and logistics)

* Stock takes – monthly

* Monthly report to Chef Trainer and Lodge manager

* Food Safety and Hygiene

MENU PLANNING AND EXECUTION

* 7-day Menu set according to Food Styling Guide and approved by &Beyond Food Fundi

* Actively involves in menu development and maintaining updated and accurate costing of all

dishes prepared and served in the Camp

* Ensures all equipment in the kitchen is properly maintained and in working order.

* Review daily, weekly, and monthly guest’s feedback to meet 95% Food Score.

* Staff Management

* Should be able to provide direction for all day-to-day operations in the kitchen

SKILLS REQUIRED:

* Spoken, written English and basic Setswana would be a plus

* Communication skills - with guests and fellow staff members

* Good organizational ability

* Computer Literate

If you have the necessary experience and knowledge, please send your application to our recruiters.

www.crawford-carruthers.com

CRAWFORD & CARRUTHERS INC.

ASSISTANT GM – MAASAI MARA KENYA

Crawford & Carruthers Inc. is searching for an Assistant GM to manage 2 Luxury Safari properties in Kenya in East Africa.

The successful candidate will be responsible for the overall effective management of both camps on all levels and will take over full responsibility once the GM is on leave.

The Assistant GM should be an energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience.

SKILLS REQUIRED

*· Lateral thinking ability

*· Ability to take initiative

*· Must be able to cope under pressure to meet guests needs

*· Good interpersonal skills and communication with staff and guests

*· Attention to detail

*· Diligence and self-motivation to meet deadlines

MINIMUM QUALIFICATION & EXPERIENCE

* 3 Years’ Experience in the service industry especially in dealing with guests and staff

* Safari Lodge management experience.

* At least 3 years management experience in East Africa.

* Previous management experience in an operation with more than 40 beds.

JOB FUNCTIONS AND KEY OUTPUT

Managerial:

* Assist to ensure the lodges and brand are taken to the next level of service standards.

* Assist in the overall responsibility for creating an environment of learning and development of individuals.

Financial:

* Assist the General Manager in creating and management of lodge budgets working closely with the Lodge accountant to achieve budget.

* Responsible for operational strategizing.

* Assist in Capex structuring, planning, and implementing, project managing of Capex and financial projects where needed.

* Overall creative cost control and saving initiatives to stay within budget in collaboration with the Lodge Accountant.

Operational:

* Assist the General Manager in the overall Day to Day Management of all Heart of House and

Front of House areas at the property.

* Daily meeting with Heads of Department to discuss the daily plan.

* Work closely with the Lodge Maintenance team to oversee and implement all maintenance

* Upkeep of Best Operation Practices (BOPs), styling guides and daily communication with

operations managers on guest & service details.

If you have the necessary experience and knowledge, please send your application to our recruiters.

www.crawford-carruthers.com