{"@context":"https://schema.org","@type":"JobPosting","title":"Reservations & Systems Coordinator","description":"

Location: Western Cape, South Africa

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Salary: R30,000 – R40,000 per month (depending on experience)

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Start Date: October 2026

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About the Opportunity

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A newly established luxury hospitality business is seeking a highly organised, detail-oriented and ambitious Reservations & Systems Administrator to help build its reservations function from the ground up.

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This is a rare opportunity to join an exciting venture during its formative stages. Rather than stepping into an established department, you'll play an instrumental role in developing the systems, processes and guest database that will support the business as it grows.

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We're looking for someone with exceptional potential, strong initiative and a genuine desire to create structure, improve processes and take ownership of their work.

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If you're energised by solving problems, enjoy bringing order to complexity and thrive in fast-paced environments, we'd love to hear from you.

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Key Responsibilities

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Manage reservation enquiries from initial enquiry through to confirmation.
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Prepare quotations, booking confirmations and reservation documentation.
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Maintain accurate guest profiles and reservation records.
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Assist with implementing and managing the company's CRM platform.
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Develop and maintain reservation procedures, templates and operational documentation.
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Ensure reservation data is accurate, organised and easily accessible.
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Liaise with internal departments to ensure seamless guest preparation.
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Identify opportunities to improve workflows and operational efficiency.
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Support the ongoing development of systems that enhance both the guest and team experience.
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About You

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We're far more interested in your attitude and aptitude than simply the number of years you've worked.

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The ideal candidate will be:

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Highly organised with exceptional attention to detail.
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Quick-thinking and able to manage multiple priorities simultaneously.
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Comfortable working in an evolving environment where initiative is encouraged.
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Naturally curious and eager to learn.
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Proactive, resourceful and solutions-focused.
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Confident using technology and learning new systems.
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Able to work independently while collaborating effectively with a close-knit team.
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Skills & Experience

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Previous experience in hospitality, reservations, administration, operations or customer service is advantageous but not essential.
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Strong computer literacy, including Microsoft Office and cloud-based applications.
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Experience with CRM or reservation systems would be beneficial.
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Excellent written and verbal communication skills.
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Strong organisational and time management abilities.
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Qualifications

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Grade 12 (Matric) essential.
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A qualification in Hospitality, Tourism, Business Administration or a related field is advantageous.
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What You'll Receive

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Competitive monthly salary.
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The opportunity to shape and build a key operational function from its inception.
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A collaborative, entrepreneurial working environment.
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Genuine ownership and responsibility from day one.
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Long-term career growth within an exciting luxury hospitality business.
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If you're looking for more than just another reservations role and want the opportunity to help build something exceptional from the ground up, we'd love to hear from you.

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To apply, please submit your CV via the Crawford & Carruthers Candidate Portal.

","datePosted":"2026-07-14","hiringOrganization":{"@type":"Organization","name":"Leeukoppie Estate"},"validThrough":"2026-08-13","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Western Cape","streetAddress":"Western Cape","addressRegion":"Western Cape","addressCountry":"South Africa"}},"employmentType":"FULL_TIME","baseSalary":{"@type":"MonetaryAmount","currency":"ZAR","value":{"@type":"QuantitativeValue","unitText":"YEAR","minValue":"30000","maxValue":"40000"}},"identifier":{"@type":"PropertyValue","name":"Crawford & Carruthers Inc.","value":"17840362768530142866OcA"},"directApply":true}